Reviews

Based on 1515 reviews
93%
(1407)
4%
(58)
1%
(21)
0%
(4)
2%
(25)
This canvas print is stunning . Looks amazing in person.

Throughout the years growing up my Dad had race horses. He had standard and thoroughbreds . Saw this & immediately wanted to get it for him . He was diagnosed w ALS last June. He’s still very much interested in horse racing and watches racing all the time . I’ll always remember going to the races and the excitement and adrenaline rush when our horse won . Very special times spent together at the track . The colors in this print are so beautiful and vibrant . Highly recommend.

Unbelievable quality

Frame, picture, just the overall product totally exceeded my expectations.
WILL DEFINITLEY be ordering more items from these folks. Responds back quickly to questions also!
GREAT experience

Horrible customer service!!!

I ordered this product weeks before Christmas. It arrived well after Christmas. When I realized it wouldn’t be here in time, I contacted customer service to cancel my order bc it hadn’t shipped yet. No response. After it came, I emailed again to return the product. After several days, I got a response from “Ruby” that the product was shipping and explained the delay. I ALREADY HAD THE PRODUCT! I responded upset with the lack of assistance. A couple days later I get the EXACT same response. It’s now well into January and they’re still telling me it’s on its way, disregarding all 3 emails I sent. There is not phone number. I then got general email thanking me for
My positive feedback, of which I NEVER did. Conveniently, I also got another general email asking for a review. Steer clear of this company if you have an issue.!!!

Hi Laura,
I'm Ruby, I am the person in charge of your order. As I explained earlier, you placed your order on the 15th, and realistically, it couldn’t be delivered before Christmas because our policy is that it takes around 13 days to receive your order. Furthermore, we noticed that your order was successfully delivered on Dec 23 at 02:51 PM, in/at mailbox in Spring, TX, USA via USPS. Your order did arrive before Christmas, not after Christmas as you mentioned. We always strive to provide the best service and products to our customers, but each case needs to be considered individually. Please check again and let us know.

Almost perfect

I ordered on December 11 thinking I had adequate time based on estimates on the website. Unfortunately, it did not arrive until December 30th.
On the positive side, the finished product was very well done and very much appreciated by the recipient.

Love everything!!! Hung up and very excited

Amazing

Hi..I ordered this canvas as a Christmas gift for my foreign exchange boy who plays basketball back in Spain and in his high school here. I was very pleased with the ease of ordering and how quickly I received a personalized gift..I was also impressed with the quality..it far exceeded my expectations..well done!!😊

Poster

Ordered two weeks before Christmas.
Was unable to track, so had no way to know
Delivery time frame. Did not arrive until January.
The frustration of poor communication tapped
down the expected excitement.
Once it arrived, I was pleasantly surprised of
the quality.
Not sure I’d order again.
My granddaughter loved it.

The poster came packed beautifully it was really well done came on time and my grandson loved it

Crushed

My order came with the corner crushed. I did contact customer service and they refunded due to not being able to replace before Christmas. It was a gift.

Cute

This is the cutest selfie ever. It is so well done and yet funny. I will definitely be ordering more for your company for gifts, I would love to have one of each, yet I don't have a home big enough to display all of them.

Beauitiful

I love, love, love this. The detail of this painting is magnificent. So glad I found your company.

Hockey Life Lessons ornament

I purchased three “ Hockey Life Lessons” Christmas ornaments for my 3 grandsons who are all die hard hockey players. When they arrived, the lettering was barely readable. I reached out to Customer Service and got a response immediately.
The Customer Service Representative, Ruby Charlotte, was extremely helpful in resolving the situation. Ruby went above and beyond to rectify the situation by sending me three new ornaments. Her efforts were much appreciated.
I received the new ornaments and the lettering is readable. Customer Service like this is hard to come by today. Well done Famhose and Ruby Charlotte! I will be a returning customer!

Never received order

I ordered the canvas in November for delivery to the UK.

To track the package, they want you to download an App which wants access to your entire email account.

I have been given an evri tracking reference which when I track says “parcel being returned to sender” on the 6th Dec. I have not received the item.

Then I’ve had an email to say that the item has been delivered and thank you for your positive feedback. I have absolutely not given any positive feedback.

It does make me wonder how genuine these reviews are.

I’ve contacted their customer support and have had no response.

We deeply apologize for the inconvenience and frustration you've experienced with your order. Due to unforeseen shipping issues with international orders to countries outside the U.S., such as the UK or Canada, there have been occasional delays in delivery.

Rest assured, we will immediately investigate your order and provide an update as soon as possible. If your order has been excessively delayed, we will issue a full refund while ensuring the canvas still reaches you.

Beautiful Christmas Scene

I love this, I have a Christmas Reindeer Theme and this is absolutely beautiful. So glad I discovered your website.

Santa Cowboy

It's a beautiful canvas picture. Bright colors, well wrapped canvas. I definitely recommend!!

Vintage Christmas Tree

The canvas picture is very pretty. It fits really well in my farmhouse.

NO REFUNDS or EXCHANGES

Beware that if you buy something from this company, they will not refund your money from a return nor will they give you an exchange for your purchase. Period I spent almost $50 on a poster, but I meant to get a canvas and they would not let me exchange it! I’ve never seen a business with this policy. So beware. They just kept emailing me that I got what I ordered. I had not opened the product from the plastic and That’s not the point. I wanted to exchange it for something else because I was not happy with the product that I received. They told me that they would give me a discount and I could re-order it. 🤬

Both of us are aware of the situation with your order. As we explained, you purchased a poster, not a canvas, and it is difficult for us to exchange the poster for a canvas due to the significant price difference between the two. You received exactly what you ordered, and we have already incurred the cost of producing the poster and shipping it to you. We are fully responsible for any damages or errors in the order, and we are happy to either offer a refund or send a replacement in such cases. If you wish to purchase a new canvas at full price, we have already offered you a 30% discount as an effort to assist you. We hope you can view this situation more objectively. Thank you very much.