Both of us are aware of the situation with your order. As we explained, you purchased a poster, not a canvas, and it is difficult for us to exchange the poster for a canvas due to the significant price difference between the two. You received exactly what you ordered, and we have already incurred the cost of producing the poster and shipping it to you. We are fully responsible for any damages or errors in the order, and we are happy to either offer a refund or send a replacement in such cases. If you wish to purchase a new canvas at full price, we have already offered you a 30% discount as an effort to assist you. We hope you can view this situation more objectively. Thank you very much.