I purchased three “ Hockey Life Lessons” Christmas ornaments for my 3 grandsons who are all die hard hockey players. When they arrived, the lettering was barely readable. I reached out to Customer Service and got a response immediately.
The Customer Service Representative, Ruby Charlotte, was extremely helpful in resolving the situation. Ruby went above and beyond to rectify the situation by sending me three new ornaments. Her efforts were much appreciated.
I received the new ornaments and the lettering is readable. Customer Service like this is hard to come by today. Well done Famhose and Ruby Charlotte! I will be a returning customer!