Hi Carl,
We're truly sorry for the disappointing experience you had with your order. We completely understand your frustration.
We did send you a replacement offer via email on July 31st, but unfortunately, we haven’t received a confirmation from you yet. In order to move forward with reprinting your shirt, we just need your confirmation on that email.
Once we receive your reply, we’ll get your replacement processed immediately.
Thank you for your patience, and we hope to make this right for you as soon as possible.